The benefit to the retailer in providing self-checkout machines is in reduced labour costs: one attendant can often run four to six checkout lanes with the work of the cashier now being assumed by the customer. The size of a self-checkout machine is also smaller than a traditional checkout manned by a cashier; thus, a store can save space, which could be used for more shelves, display cabinets or additional checkouts.
Customers who do not want to interact with the cashier can use the self-checkout.
Self-checkout can also sometimes be faster than using a cashier lane. This can reduce the length of checkout lines and wait times.
—Reduce Waiting Time
—Reduced Labor Costs
—Customers Love It